Category: Patient Engagement

Posts dealing with patient interaction or patients as the end user in Chart Talk

Service Type

Matthew Richard
Service Type
Online Service Types are mapped to Chart Talk Appointment Types.
  1. Service – This is the displayed name the patient will select from your online portal. Multiple service types can be mapped to the same appointment type in Chart Talk.
  2. Appointment Type – The appointment type is listed in Chart Talk and is created under Schedule Configuration > Appointment Types
  3. Is New Patient – If you expect this appointment type to selected by patients not in your Chart Talk database, the online appointment tool will ask for additional patient information.
  4. Status – detemines if the service type is active.
  5. Create – Launch the New Service Type Tool.
  6. Edit – Edit the properties of a specific service type.

 

Booking Settings

Matthew Richard

About: Chart Talk Bookings is a service that allows clinics to include their own branding for integrated on-line booking, on-line payment portal*, and appointment reminders. This booking seetings page allows your clinic to configure the clinic branded page.


Pictured above is the preview of an example clinic template

  1. Area 1 Color: The color of the outer border of the page.
  2. Area 2 Color: The color of the the inner page content.
    1. Font Size in Area 2
    2. Font Color in Area 2
    3. Return Landing Page : When patient completes functions, their browesr will be returned to your web site.
  3. Clinic name presented as H1 header tag in patient portal
  4. Clinic phone number
  5. Clinic contact email address
  6. Clinic logo: for best results use .PNG filetype approx. 250 x 250 px @ 75 dpi. Logo atomatically links to Return Landing Page.
  7. Footer Message: Appears on the footer of all generated pages for clinic.

Chief Complaint

Matthew Richard

Q-1: What is the primary reason you are seeking treatment today?
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Q-2: Quality of pain (Select all that apply)

Burning
Dull
Sharp
Shooting
Aching
Throbbing
Pinching
Radiating

Q-3: Frequency of Pain

Occasionally (0 – 33% of the time)
Frequently (34 – 66% of the time)
Constantly (67 – 100% of the time)

Q-4: Current State of Pain

Improving
Worsening
Unchanging

Q-5: Location of Pain (Neck / Back)

Left Neck
Left Upper Back
Left Mid Back
Left Lower Back
Left Ribs
Right Neck
Right Upper Back
Right Mid Back
Right Lower Back
Right Ribs
Headache

Q-6: Location of Pain (Upper Extremities)

Left Shoulder
Left Arm
Left Elbow
Left Forearm
Left Wrist
Left Hand/Fingers
Right Shoulder
Right Arm
Right Elbow
Right Forearm
Right Wrist
Right Hand/Fingers

Q-7: Location of Pain (Lower Extremities)

Left Hip
Left Buttock
Left Thigh
Left Knee
Left Leg/Calf
Left Foot/Ankle
Right Hip
Right Buttock
Right Thigh
Right Knee
Right Leg/Calf
Right Foot/Ankle

Q-8: Pain Level (Please indicate on a 10-point scale how you rank the pain you’re experiencing)

0 (No pain)
1 (Minimal pain)
2
3
4
5 (Moderate pain)
6
7
8
9
10 (Worst possible pain)

Q-9: Activities of Daily Living. (How is pain affecting your daily routine? For example: washing, walking, driving, sleeping, care for children or pets?)
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Low Back Disability Index

Matthew Richard

Low Back Disability Index

Q-1: Pain Intensity
The pain comes and goes and is very mild.
The pain is mild and does not vary much.
The pain comes and goes and is moderate.
The pain is moderate and does not vary much.
The pain comes and goes and is severe.
The pain is severe and does not vary much.

Q-2: Personal Care
I would not have to change my way of washing or dressing in order to avoid pain.
I do not normally change my way of washing or dressing even though it causes some pain.
Washing and dressing increases the pain, but I manage not to change my way of doing it.
Washing and dressing increases the pain and I find it necessary to change my way of doing it.
Because of the pain, I am unable to do some washing and dressing without help.
Because of the pain, I am unable to do any washing or dressing without help.

Q-3: Lifting
I can lift heavy weights without extra pain.
I can lift heavy weights but it gives extra pain.
Pain prevents me from lifting heavy weights off the floor but I can manage if they are conveniently positioned, e.g. on a table.
Pain prevents me from lifting heavy weights but I can manage light to medium weights if they are conveniently positioned.
I can lift only very light weights.
I cannot lift or carry anything at all.

Q-4: Walking
Pain does not prevent me walking any distance.
Pain prevents me walking more than one mile.
Pain prevents me walking more than a quarter of a mile.
Pain prevents me walking more than 100 yards.
I can only walk using a stick or crutches.
I am in bed most of the time and have to crawl to the toilet.

Q-5: Sitting
I can sit in any chair as long as I like.
I can sit in my favorite chair as long as I like.
Pain prevents me from sitting for more than 1 hour.
Pain prevents me from sitting for more than half an hour.
Pain prevents me from sitting for more than 10 minutes.
Pain prevents me from sitting at all.

Q-6: Standing
I can stand as long as I want without extra pain.
I can stand as long as I want but it gives me extra pain.
Pain prevents me from standing for more than 1 hour.
Pain prevents me from standing for more than half an hour.
Pain prevents me from standing for more than 10 minutes.
Pain prevents me from standing at all.

Q-7: Sleeping
My sleep is never disturbed by pain.
My sleep is Occasionally disturbed by pain.
Because of pain I have less than 6 hours sleep.
Because of pain I have less than 4 hours sleep.
Because of pain I have less than 2 hours sleep.
Pain prevents me from sleeping at all.

Q-8: Social Life
My social life is normal and causes me no extra pain.
My social life is normal but increases the degree of pain.
Pain has no significant effect on my social life apart from limiting my more energetic interests, e.g. sport, etc.
Pain has restricted my social life and I do not go out as often.
Pain has restricted social life to my home.
I have no social life because of pain.

Q-9: Traveling
I can travel anywhere without pain.
I can travel anywhere but it gives extra pain.
Pain is bad but I manage journeys over two hours.
Pain restricts me to journeys of less than one hour.
Pain restricts me to short necessary journeys under 30 minutes.
Pain prevents me from travelling except to receive treatment

Q-10: Changing Degree Of Pain
My pain is rapidly getting better.
My pain fluctuates, but is definitively getting better.
My pain seems to be getting better, but improvement is slow at present.
My pain is neither getting better nor worse.
My pain is gradually worsening.
My pain is rapidly worsening