Each function uses the template selected. Pictured are the default values. If you want to edit the template, go to Email Templates and edit both the SMS and Email values.
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- Appointment Acknowledgement Reminder
– This message is sent immediately when an appointment request is approved or an appointment is scheduled manually.
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- 1st Appointment Reminder
– Will happen X number days (24 hours before appt by default)
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- Day Reminder
– Will happen X number hours (2 hours before appt by default)
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- Monthly Statement Reminder
– Notifies the Patient OR Guarantor by communication preference that they can download statement through the patient portal.